My Jandson Home Project: Warranty period
Six-months maintenance warranty
Objective of this milestone: Resolve any problems that appear
Your new home is protected by a six month maintenance warranty (twice the industry norm). During this period we'll fix any construction defects that may appear. The information pack you receive at settlement will include a Six Month Home Maintenance Report to help you get most value from the warranty coverage; it will also tell you the date the warranty expires.
Urgent problems
Contact us immediately if there are problems that need urgent attention, like blocked drains or leaking pipes.
Minor problems
Record any minor problems, such as cornice cracks or paint touch-ups, on the Six Month Home Maintenance Report. With a casually routine approach you avoid the feeling of not having made the best use of your warranty as the lapse time approaches. As you near the end of the maintenance period, submit the list to your Customer Relations Co-ordinator. The Co-ordinator will acknowledge receipt of your maintenance report by phone.
Maintenance repairs
Our maintenance company will phone to arrange a time, to inspect and subsequently to carry out the work. You need to be home to provide access.
